What part of your operation is your competitor seeking to exploit? How does your community SCORE? Performance is personal. To get it, you need an integrated program that incorporates the three top variables: Product, people and performance. Founded on years in multi-family, The Russ Sandlin Group provides the first fully-integrated program proven to enhance personal performance, raise occupancy, and maximize community performance and value. Strategic Community Operations Report and Evaluation or "SCORE" begins with the goals of your property. Whether it's to increase traffic, reduce turnover, or deliver market-ready apartments on schedule, SCORE effectively evaluates and devises a customized plan to effectively meet your objectives. 1.Goal Setting SCORE delivers hard and fast results using three simple steps. The first is to identify the areas requiring change or improvement. We then help to set goals that remedy the community's challenges swiftly and effectively. The focus is quick results with lasting effect. Whether distressed or seeking to improve performance, SCORE has a strong history of turning properties around with hard-hitting results: Generating qualified traffic, heightening property visibility, increasing occupancy, raising property value and improving net operating income (NOI). 2. Evaluation Since the quality of the plan is only as good as the quality of the research, we make a point of doing our homework. A checklist of over twenty items is reviewed and evaluated in order to pinpoint the areas of weakness and identify the needed changes for your specific community in your individual market. Just a few of the items we review include: . What kind of traffic are you drawing? . What's the cost per lease? . Who's the competition? . What's the staff's attitude? . How's the property's curb appeal? . What's the definition of a market- ready apartment? During the evaluation, we meet with site staff to review the data and draw upon their first-hand perspectives of the property's market position, as well as their goals for the community. As a foundation for success in any community, we set the stage for enhanced performance, maximized productivity, and optimized team effectiveness. Most importantly, SCORE isolates and defeats antiquated ideologies and rituals, and ignites the fire of top performance. 3.Plan of Attack The Russ Sandlin Group is astute at determining the best paths to optimum success for multi-family communities. The SCORE program ranges from 3, 4 or 5-day sessions, depending on the needs of the specific community. A final report and customized Jump-Start 90-day marketing plan is delivered within ten working days of the property's evaluation. This comprehensive report includes recommendations and a detailed outline of the findings of the evaluation. The report is an excellent tool for staff to use as a roadmap to outrageous success. The SCORE program is a vital tool for any multi-family community seeking to strengthen it's market position or remedy issues impeding it's optimum success.