Through the Eyes of Dilbert. Tired of the same tired topics at membership meetings? Make a change! Dilbert Moves In! is twenty-seven minutes of non-stop laughter. It's a humorous look at the apartment industry through the eyes of one of today's most popular icons of irony, human nature and laughter. It's Dilbert as you've never seen him before. From the owner to the gardener, no one is safe from the poignant comic strip character in this exciting, multi-media event. What a fun way to sit back and enjoy the evening. Laughter is also one of the greatest ways to ease spirits and build camaraderie! It's a perfect finale (or kick-off!) to seven hours of value-added education for your membership. Whether you choose two half-day programs, or one full-day workshop, Russ Sandlin's training programs offer real-time benefit to your membership with discernible return. Keep that edge It's important for today's associations to remain at the pulse of the industry, as well as offer membership continued value. Russ Sandlin workshops provide definitive value-added benefit to your membership through timely topics and key issues effecting the industry today. It's easy to see why these programs are so successful. Russ Sandlin workshops are about vision. They're about renewed energy and personal growth with professional results. Those attending learn the top attributes of today's most successful multi-family communities. They gain a better understanding of the skills proven to drive success. They hear just how the industry's most effective owners and management teams stay connected and on top. Topics are based on income-focused strategies that provide discernible return. Choose from four of Russ' newest workshops, and save a place for Dilbert at your next membership meeting! Choose from one of these impactful topics: A. Minimize Turnover. Maximize Occupancy. While most resident managers are hired for their administrative ability, few are sales managers. With a focus on maintaining 100% occupancy, managers and assistants learn to identify impending vacancies, and to look 30, 60 and 90 days into the future. B. Rev up Your Capture Rate! You've paid for every prospect who walks in the door... through marketing, advertising, curb appeal. Don't let them walk out now! Tap into the most advanced leasing strategies with a focus on turning objections to approval and closing that prospect. C. Satisfied Customer = Long-Term Resident Reduce turnover and build community stability through resident service. This program outlines the five top steps in making on-site staff superstars at resident service. Understand how well your current program rates in resident satisfaction, how to set specific goals for improvement and how to achieve discernible results. D. Turn Resident Services into Your Best Sales Tool Recharge your on-site staff with cutting edge techniques that focus on maintenance, marketing and administration. Learn specific opportunities to retain residents and package on-site services to prospects. When People Matter, and Results Count. The Russ Sandlin Group is proficient at determining the best paths to continued growth in owners, managers, leasing personnel and the many other valuable individuals involved in the lease and operation of a multi-family community. Choose one of the four value-added programs most suited to your members and market conditions, and receive the Dilbert Moves In! segment FREE! Workshops are offered at a package price of $1,800, plus expenses.